Monday, December 11, 2006

Frio' may i have my last 15-minute break?


(western mountain region, at day break.. taken from the lounge)

..just had an almost 3 hours of a single technical call. my nose seems to bleed and i could feel my head spliting into two. Darn anti-virus and spywares, the art of smooth connectivity is interrupted due to this softwares. Good thing i learn how to configure them like how to master a watercolour technique.. And so we disable every installation filters and attain 100% upgrade in Quickbooks, from tax tables to the latest release version.

"Is there anything else i can do to make this call excellent?"

-the issue resolved
-the customer is happy
-gave case id

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